EXPLORE
Security Operations, commonly known as SecOps, facilitates the collaboration of IT Security and IT Operations teams and processes to keep systems and data secure while also reducing threats to a business. All too often, these two teams operate in silos resulting in inefficient processes and challenge — and gaping holes for security hackers to enter your business’ systems. SecOps seeks to resolve these issues and bring continuity between these departments.
ServiceNow Security Operations cohesively brings together security and operations tools that are typically separate – Threat Intelligence Platform, Endpoint Detection and Response, Security Information and Event Management, and Vulnerability Management Platform. With ServiceNow SecOps, the data between these sources can be integrated with one another and users can leverage existing ServiceNow data and processes to remediate vulnerability or handle security incidents.
Let’s say your organization is faced with a cyber attack. Without ServiceNow SecOps, it takes 197 days on average for an enterprise to even recognize that a security breach has occurred. Once the attack is detected, it takes an average of 69 days for the breach to be contained. That means it could take your organization more than 1 year to mitigate a cyber attack. What’s the hold up? Without a modern and innovative solution powered by automation, security and IT operations, teams are typically operating separately from one another and use systems like spreadsheets and email which can hide and silo relevant data.
ServiceNow Security Operations uses intelligent workflows, automation, and a deep connection with your IT environment to prioritize and resolve threats to your organization.
ServiceNow Security Incident Response is a security orchestration and automation response (SOAR) solution that simplifies the identification of critical incidents and provides workflow and automation tools to accelerate remediation. Leveraging data from existing SIEM, Security Incident Response can automatically create prioritized security incidents. Organizations can customize security workflow templates to automate tasks and ensure company best practices are followed. The application leverages your ServiceNow CMDB to map security incidents to business services and IT infrastructure which enables prioritization of incident queues based on business impact.
ServiceNow Vulnerability Response imports and automatically groups vulnerable items according to rules, expediting the vulnerability remediation process. Vulnerability data is derived from both internal and external sources, such as the National Vulnerability Database (NVD). With the application, organizations can create change requests and security incidents using vulnerability groups to remediate issues and mitigate risk. Vulnerability Response provides a comprehensive view of all vulnerabilities affecting a chosen asset or service through integration with ServiceNow CMDB.
ServiceNow Threat Intelligence enables users to find indicators of compromise (IoC) and enrich security incidents with threat intelligence data. The application allows users to access and provide points of reference for an organization’s Structured Threat Information Expression (STIX™) data. STIX is a language for describing cyber threat information in a standardized and structured manner. Using STIX data, threat professionals can use shared cyber threat information to isolate and address threats.
Security Posture Control is a ServiceNow application that provides cybersecurity teams with comprehensive visibility into their organization's asset inventory and security posture. It identifies coverage gaps, such as missing endpoint protection agents or misconfigurations, and assesses cloud assets for compliance with security benchmarks. By integrating with existing security tools and the Configuration Management Database (CMDB), it enables proactive risk management and streamlines remediation efforts.
ServiceNow's Security Operations (SecOps) module can incorporate data from various EDR tools to prioritize and respond to vulnerabilities and security incidents more effectively. By connecting existing security tools, including EDR systems, ServiceNow SecOps enables faster detection and remediation of threats, thereby enhancing an organization's overall security posture.
ServiceNow offers integration capabilities with IAM solutions, enabling organizations to manage identity access governance and service management seamlessly. These integrations ensure that controls are in place to meet security and compliance requirements related to user access to sensitive applications.