EXPLORE
Governance, risk, and compliance (GRC) is the framework an organization uses to align its information technology with its business goals and objectives. This framework is made up of three components: Governance, Risk & Compliance.
ServiceNow Governance, Risk, and Compliance (GRC) is a multidisciplinary set of ServiceNow applications that are designed to empower enterprise organizations to identify and manage risk in order to make informed decisions for process and compliance improvements. ServiceNow GRC offers an integrated framework that shifts processes from siloed spreadsheets and databases into one single point of reference for the interconnected architectures and processes.
Governance, risk, and compliance can touch any and every aspect of your organization. In the simplest terms, GRC determines the rules of your organization, sets audits in place to ensure those rules are followed, and protects the business if those rules are broken. Governance, risk, and compliance can touch any and every aspect of your organization. In the simplest terms, GRC determines the rules of your organization, sets audits in place to ensure those rules are followed, and protects the business if those rules are broken.
Identify Risks, Improve Business Resilience, Boost Productivity, Improve Strategic Planning and Decision Making!
ServiceNow Policy and Compliance Management provides a centralized process for managing your organization’s internal policies and cross-maps them to external regulations and best practices. It creates structured workflows for the identification, assessment, and continuous monitoring of control activities. ServiceNow Policy and Compliance Management serves as an integration point with a globally recognized compliance aggregator for importing regulatory compliance frameworks. With the application, you can easily automate best practice lifecycles and unify compliance processes.
ServiceNow Risk Management enables organizations to continuously monitor and identify high-impact risks and make risk-informed decisions. The application leverages both qualitative and quantitative risk scores, powered by service performance data with business impact derived from your instance’s CMDB. Key risk indicators help users to easily identify non-compliant controls, monitor high-risk areas, and manage their KRI and KPI library. ServiceNow Risk Management can dramatically improve your decision-making process and reduce your reaction time.
ServiceNow Business Continuity Management (BCM) enables organizations to plan, exercise, and effectively overcome business disruptions such as natural disasters, supply chain disruptions, or utility outages. With ServiceNow BCM, you can identify and prioritize critical business services to produce recovery time and recovery point objectives. The application allows you to scope, prepare and execute on actual or planned events and enables scenario analysis so you can test the steps your business needs to take to restore operations.
ServiceNow Vendor Risk Management transforms the way you manage vendor risk by automating assessments and providing transparent reporting. The application helps organizations identify vendor risks and issues and establishes a consistent assessment and remediation process to increase transparency and accountability of third-party stakeholders. With ServiceNow Vendor Risk Management, organizations can eliminate siloed spreadsheets and manual tracking of vendors and instead leverage a single database within their ServiceNow instance.
ServiceNow Audit Management helps organizations prioritize internal audits using risk data to eliminate recurring audit findings and enhance audit assurance. With audit engagements, you can streamline the audit process through creation, planning, scoping, and conducting engagements. Using indicators and systems in their CMDB, organizations can design and automate tests to eliminate errors and reduce manual effort. The application also enables audit project management, so you can track the management and resource allocation of an engagement using ServiceNow Audit Workbench and Project Portfolio Management.
ServiceNow Performance Analytics is an excellent application for reporting and analyzing governance, risk, and compliance. The application provides instant insight into current data as well as trends over time with responsive and interactive dashboards. With over 600 out-of-the-box KPIs, Performance Analytics offers agents tools and dashboards for measuring success. The application gives managers the data they need to make swift and accurate executive decisions.