Application Portfolio Management (APM)

 

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What is Application Portfolio Management?

Application Portfolio Management (APM) is a strategic approach to managing an organization's software applications and services. It involves creating a comprehensive inventory of applications, assessing their value, cost, and alignment with business objectives, and making informed decisions about their maintenance, enhancement, or retirement. The primary goal of APM is to optimize the IT landscape by eliminating redundancies, reducing costs, and ensuring that the application suite effectively supports the organization's strategic goals.

What is Servicenow APM?

ServiceNow Application Portfolio Management is a solution that provides a complete view of an organization's application landscape, including the underlying technology relationships. It enables managers to track, manage, and analyze applications, facilitating decisions on whether to invest in, sustain, or replace applications based on business needs and alignment with organizational goals. By leveraging ServiceNow APM, organizations can rationalize their application portfolios, reduce risks, and accelerate cloud adoption in line with their strategic objectives.

Why you may need APM?

Application Portfolio Management (APM) is essential for businesses aiming to optimize their IT landscape and align applications with strategic objectives. Implementing APM is particularly beneficial when organizations face challenges such as redundant or outdated applications, escalating maintenance costs, or a lack of visibility into their application ecosystem. By adopting APM, businesses can rationalize their application portfolios, reduce operational expenses, and ensure that their software assets effectively support business goals.

The Benefits of APM

Risk Mitigation, Improved Alignment with Business Objectives, Simplified IT Environment, Enhanced Decision-Making and more!

APM Applications

 

Application Inventory

Application Inventory is a centralized repository within ServiceNow's Application Portfolio Management (APM) that catalogs all software applications used in an organization. It captures essential details such as purpose, ownership, and technical specifications, providing a comprehensive view of the application landscape. This centralized inventory aids in identifying redundancies, optimizing resources, and aligning IT assets with business objectives.

Business Capability Mapping

Business Capability Mapping is a strategic tool within ServiceNow's Application Portfolio Management (APM) that aligns an organization's business capabilities with its IT applications. It provides a visual representation, known as a capability map, illustrating how various applications support specific business functions. This mapping enables organizations to assess capabilities across dimensions such as people, processes, and technologies, facilitating informed investment planning and identifying areas for improvement. By establishing relationships between business capabilities and applications, organizations can ensure that their IT landscape effectively supports their strategic objectives.

Application Assessment

Application Assessment is a key feature within ServiceNow's Application Portfolio Management (APM) suite that evaluates the performance, cost, quality, and risk associated with an organization's applications. It utilizes predefined or custom indicators to measure various dimensions, enabling stakeholders to make informed decisions about application investments, maintenance, or decommissioning. The assessment process involves collecting data through surveys or automated tools, analyzing the results, and visualizing insights via dashboards. This comprehensive evaluation helps organizations optimize their application portfolios, reduce redundancies, and align IT assets with business objectives.

Technology Portfolio Management

Technology Portfolio Management (TPM) is a component of ServiceNow's Application Portfolio Management (APM) suite that enables organizations to manage and assess the lifecycle of their technology assets. TPM provides a comprehensive view of the technologies supporting business applications, allowing enterprises to track technology lifecycles, identify potential risks associated with outdated or unsupported technologies, and make informed decisions about technology investments. By utilizing TPM, organizations can proactively address technology obsolescence, ensure alignment with business objectives, and maintain a robust and up-to-date IT infrastructure.

Application Roadmapping

Application Roadmapping is a feature within ServiceNow's Application Portfolio Management (APM) that provides a visual representation of the planned evolution of business applications over time. It enables organizations to align their application strategies with business objectives by outlining future investments, upgrades, and decommissions. This strategic planning tool helps stakeholders anticipate changes, allocate resources effectively, and ensure that the application portfolio supports the organization's long-term goals.