Best Salesforce Messaging Apps
Easily add text messaging to Salesforce with the global leader in cloud communications. Use Salesforce data and components you know to customize SMS messaging and report on results.
Aloware
ValueText
Avochato
Mercury SMS
Mogli SMS
360 SMS
TXTinIT
Textey SMS
What is a Salesforce Text Messaging App?
Customers today are ultra-connected with their mobile phones. You can provide a better customer experience with cost-effective mobile app solutions. Be there for your customers when they need it, from customer assistance, sending personalized offers, and answering queries. The Salesforce Text Messaging (SMS) App can empower multi-channel conversations with bulk messaging, customized communications, two-way messaging, messaging templates, and so much more.
Engage customers globally
Enhance engagement and customer experience with personalized SMS messages worldwide.
Improve customer read rate
Text messaging achieves a 98% read rate, outperforming email marketing in effectiveness.
Learn more about your customers and get feedback
Leverage text surveys for customer feedback, yielding an average 31% response rate.
Empower your business to serve customers right away
Empower teams with integrated SMS capabilities within Salesforce for exceptional customer experiences.
How do Salesforce Messaging Apps Work?
When integrated into your Salesforce platform, you can use SMS messages to have agent-to-customer conversations with automated methods like bots and campaigns. Your company can use a new or existing number to send our messages.
You can set up text message long code channels so customers can send your company a message and your agent scan reply from the Service Console. If you want to send recurring messages and one-time alerts, you need to set up the shortcode channel in messaging.
You can set up text message long code channels so customers can send your company a message and your agent scan reply from the Service Console. If you want to send recurring messages and one-time alerts, you need to set up the shortcode channel in messaging.
01
Multi-channel Integration
Centralize and manage messages from various platforms seamlessly for efficient communication.
02
Global Reach Sending
Seek applications enabling global SMS sending, reducing long-term costs via subscription-based pricing.
03
Two-way Sending
Enable messaging functionality directly within your Salesforce platform for seamless communication.
04
Message Scheduler
Schedule messages according to customer location or preferences for optimal timing.
05
Bulk SMS Sending
Send to multiple contacts in one go and even set categories for the recipients.
06
Messaging Templates
Use built-in message templates that anyone from your team can easily customize.