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IT Business Management

IT Business Management

The Potential of ITBM

Is your organization’s IT landscape resembling a complex puzzle, with technology serving as a vital cog in your operations? Whether your company is in the business of developing software systems or delivering products, IT is the backbone that ensures work is executed efficiently and effectively. For large enterprises, the IT department is not just a service provider; it’s a strategic business unit responsible for delivering intricate technology services.

What Is ITBM ?

IT Business Management (ITBM) recognizes that the IT department is more than just a cost center; it’s a driving force in shaping business strategy. ITBM empowers IT departments to plan, organize, develop, direct, and evaluate an organization’s technology and resources to meet business objectives. It encompasses the financial planning necessary to manage these resources effectively.

ServiceNow ITBM

ServiceNow IT Business Management (ITBM) is a suite of products within the ServiceNow IT Workflow. These applications enable IT departments to showcase their value to the enterprise, rationalize technology investments, and allocate resources judiciously. With ITBM, IT and business teams collaborate on assessing and prioritizing technology requests to efficiently deliver solutions. ServiceNow ITBM equips IT teams to make informed decisions that drive organizations towards their strategic goals and enhances their agility in responding to changing business needs.

ITBM For Business Needs

For large enterprises, IT Business Managers shoulder significant responsibilities. They must ensure technology investments operate at peak efficiency, manage IT personnel, develop and maintain technology solutions, and balance the IT budget. Modern ITBM solutions empower these teams to demonstrate the importance of IT in achieving business success.
Assess the value of IT services being delivered by gaining visibility into projects, application portfolios, portfolio investments, and business strategies.
Improve efficiency and agility by managing operational work in one centralized location, reducing bottlenecks.
Manage evolving projects flexibly by connecting investment plans with work plans.
Analyze the impact of risks and associate existing records for demands and projects effectively.

Performance Analytics

Gain in-depth insights into company performance, measure key performance indicators, and make data-driven decisions to achieve business goals.

Demand Management

Effectively handle incoming requests and forecast future demands to ensure efficient resource allocation.

Resource Management

Accurately allocate resources, monitor availability, and streamline resource decision-making.

Project Portfolio Management

Align portfolio investments with business goals, improve business agility, and gain visibility into all project portfolios.

Application Portfolio Management

Create a comprehensive inventory of applications, identify redundancies, and reduce application costs.

Agile Management

Manage software development life cycles incrementally and collaboratively to optimize resource allocation and project .

Implementation With ServicesNow ITBM

It’s time to prioritize your organization’s technology needs and provide your IT department with a robust ITBM solution. Whether you’re already using ServiceNow or considering a migration to a cloud-based solution, PlatformOne Inc Consulting can maximize the potential of your ServiceNow IT Business Management implementation.

Our team of experts can modernize your ITBM solutions, enhance the alignment of business services, accelerate IT service delivery, and provide comprehensive financial visibility.

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