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HR Service Delivery

HRSD Benifits

ServiceNow HR Service Delivery is designed with the employee in mind. By simplifying complex human resources tools and processes, HR Service Delivery empowers staff to self-serve and leverages automation to improve HR productivity.

Strengthen Company Relationships

Serve More Employees with Fewer Resources

Manage Employee Lifecycle Events

Improve Performance and Productivity

ServiceNow's Safe Workplace

ServiceNow’s Safe Workplace is a suite of applications designed to help enterprises safely return to the workplace. With Safe Workplace, companies can assess workforce and workplace readiness while prioritizing employee health and safety. The application suite includes Safe Workplace Dashboard, Employee Readiness Surveys, Workplace Safety Management, Employee Health Screening, Workplace PPE Inventory Management, and more.

HRSD APPLICATIONS

Discover how ServiceNow HR Service Delivery applications can improve the employee experience and support your human resources operations.

Employee Service Center

ServiceNow Employee Service Center provides employees with a one-stop-shop for all things HR. The unified single portal allows employees to manage their HR needs, such as completing onboarding tasks, submitting HR requests, updating their employee profile, connecting with live agents, and browsing HR knowledge bases and catalogs.
Benefits:
  • Reduce HR requests and caseloads by empowering employees to self-serve.
  • Boost employee satisfaction by consolidating HR, IT, and other requests and resources into a single convenient location.
  • Improve communication between employees and the human resources department.

Employee Document Management

ServiceNow Employee Service Center provides employees with a one-stop-shop for all things HR. The unified single portal allows employees to manage their HR needs, such as completing onboarding tasks, submitting HR requests, updating their employee profile, connecting with live agents, and browsing HR knowledge bases and catalogs.
Benefits:
  • Reduce HR requests and caseloads by empowering employees to self-serve.
  • Boost employee satisfaction by consolidating HR, IT, and other requests and resources into a single convenient location.
  • Improve communication between employees and the human resources department.

Case And Knowledge Management

ServiceNow HR Service Delivery's Case and Knowledge Management standardize documentation, interactions, and fulfillment of employee requests. Features like bulk case creation and visual taskboards streamline issue resolution. HR Knowledge Management creates a searchable knowledge base, facilitating easy access to HR policies for employees.

Benefits:

  • Replace inefficient and outdated HR tools with automated and standardised processes.
  • Improve HR efficiency, increase productivity, and achieve high-quality services
  • Cohesively manage, prioritise, and route employee requests and inquiries through one system.
  • Gain visibility into the volume and types of employee inquiries and requests.